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M97 Bluetooth 5.0 Headset Mono Bluetooth Earphone With Charging Base

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Regular price R 699.00
Regular price Sale price R 699.00
FREE SHIPPING on all orders.
In Stock - Ships in 1-3 Days

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Description
Delivery Process
Refunds & Returns

Product parameters:
1. Bluetooth version: V5.0
2. Bluetooth chip: CSRA8615
3. Communication distance: 10 meters
4. Bluetooth protocol: HSP, HFP, AVRCP, A2DP
5. Decoding method: SBC
6. Built-in battery: 180mAh/3.7V
7. Charging time: about 2 hours
8. Standby time: 200 hours
9. Working time: about 17 hours (50% volume)
10. Earphone net weight: about 51 grams
11. Net weight of charging base: about 242 grams
12. Headphone size: 163.21x142.27x48.5mm
13. Charging base size: 79x73x31mm

Operation method:
1. In the off state, press and hold the multi-function button for 1-3 seconds (when there is a pairing record, it will enter the reconnecting state, if there is no pairing record, it will automatically enter the pairing state)
2. In the power-on state, long press the multi-function button for 5 seconds
3. In the shutdown state, press and hold the multi-function button for 5-8 seconds or double-click the multi-function button in the disconnected standby state
4. When playing music, short press the multi-function button to pause/play the music
5. Double-click the multi-function button to redial the last phone number called
6. When there is a pairing record, turn on the device and enter the reconnect state or short press the multi-function button in the pairing state to try reconnect
7. Press and hold the multi-function button for 1 second and let go to activate the voice dialing function of the phone
8. During a call, press and hold the multi-function button for 1 second and then let go to switch the audio between the phone and the headset
9. When a call comes in, short press the multi-function button to answer the call
10. During a call, short press the multi-function button to hang up
11. When a call comes in, long press the multi-function button for 1 second to reject the call
12. During music/call, short press the volume up button, the volume will increase
13. In the music, long press the volume plus button for 1 second, it will switch to the next song
14. During music/call, short press the volume down button, the volume will decrease
15. In the music, long press the volume down button for 1 second, it will switch to the previous song

Bluetooth pairing and connection
1. Long press the BH-M97 multifunction button for 5-8 seconds to enter the pairing mode, red and blue flashing alternately
2. Turn on the bluetooth of the mobile phone and click search. When "BH-M97" appears, click the pairing connection. After the connection is successful, the LED turns to blue light flashing slowly, and the mobile phone displays "BH-M97" connected. At this time, you can listen through the Bluetooth headset Music or phone
3. The multi-function button, volume up button, volume down button on the Bluetooth headset can control the answering, hanging up and music play/pause, up and down music, volume up and down, etc.

One for two usage
1. Connect the first mobile phone as above, then turn off the Bluetooth function of the first mobile phone
2. Put the BH-M97 in the pairing mode again ------ when not connected to the standby state, double-click the multi-function button to enter the pairing mode, the indicator light changes to red and blue lights alternately
3. Turn on the Bluetooth of the second mobile phone and click search. When "BH-M97" appears, click to connect. After the connection is successful, the indicator light turns to blue and flashes slowly
4. Re-open the Bluetooth of the first mobile phone and find the pairing record of "BH-M97", click to connect, it will show that the connection is successful, and the one for two function will be realized
5. Note: Only one mobile phone’s music can be played when one drags two. When you want to play the music of another mobile phone, you need to pause or close the music of the previous mobile phone first. The same is true for calls.

Status indicator status:
1. Power on: blue light on for 1 second
2. Shut down: red light on for 1 second
3. Pairing status: red and blue lights flash alternately
4. Disconnected standby state: the blue light flashes once every 2 seconds
5. Connected standby state: the blue light flashes once every 5 seconds
6. Music status: blue light flashes once every 5 seconds
7. Call status: blue light flashes once every 5 seconds
8. Clear pairing records: red and blue lights flash once at the same time
9. Charging: the red light is always on
10. Fully charged: the blue light is always on
11. Low battery: red light flashes

✓ FREE SHIPPING - No shipping fees charged
✓ International Delivery - Ships from our overseas warehouse
✓ Processing Time - 1-3 days handling time
✓ Estimated Delivery - 6-13 business days total

How It Works:

  • Orders placed before 2:00 PM SAST (Monday-Friday) begin processing the same day
  • Orders after 2:00 PM or on weekends/holidays process the next business day
  • Delivered via private courier with SMS, email, and WhatsApp tracking updates
  • If courier cannot reach you, order may be sent to nearest PAXI collection point
  • Shipping insurance included in your product price

Customs & Duties Information:

Orders up to R2000:
✓ Delivered Duty Paid (DDP) - The price you see is the final price you pay
✓ We handle all import duties, taxes, and customs clearance fees
✓ No surprise charges upon delivery

Orders over R2000:
⚠️ You will be responsible for any import duties, taxes, and customs clearance fees upon delivery

Note: Your ID information may be required for customs clearance to ensure smooth delivery.

At PMC TechLife, we are committed to ensuring our customers are satisfied with their purchases. Our return policy is designed to be transparent, fair, and fully compliant with South African consumer protection laws, including the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA).

We offer distinct return processes based on the reason for your return. Please read the following sections carefully to understand your rights and the procedures for returning an item.

1. Your Right to Return Defective or Faulty Goods (6-Month Warranty)
In accordance with the Consumer Protection Act, if any product you receive is defective, faulty, unsafe, or of poor quality, you have 6 months from the date of delivery to return it. In such cases, you are entitled to a full refund, a replacement, or a repair of the item, at your choice. We will cover all costs associated with the return shipping for defective items.

To be eligible for a defective goods return:

  • The return must be logged within 6 months of delivery.
  • The item should be returned with all parts and original packaging where possible. We understand that discovering a defect may require opening the packaging or breaking a seal; returns for defective items will be accepted even if opened.
  • Our inspection must confirm the issue was a manufacturing defect and not caused by customer misuse, improper installation, or normal wear and tear.

2. Your Right to a 'Cooling-Off' Return (Change of Mind)
In line with the Electronic Communications and Transactions Act for online purchases, you have a 7-day 'cooling-off' period. If you change your mind or ordered incorrectly, you have 7 days from the date of delivery to request a return for a refund or exchange.

To be eligible for a 'change of mind' return:

  • The item must be in its original, as-new, and resalable condition, unworn and unused. 
  • The item must be returned in its original packaging, with all original tags and accessories included. You may open the packaging to inspect the item, but it must be returned undamaged.
  • The customer is responsible for the cost of return shipping.
  • Important: There are no handling or restocking fees for change-of-mind returns. You will be refunded the full purchase price, as the law grants you the right to cancel "without penalty."


3. How to Start a Return
To initiate any return, please follow these steps:

  1. Visit our dedicated returns portal: pmctechlife.returnscenter.com.
  2. Enter your order number and the email address used for the purchase.
  3. Follow the prompts to select the item(s) you wish to return and the reason for the return.

Once your request is submitted, we will review it. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting and receiving authorisation will not be accepted.

4. Exceptions & Non-Returnable Items
Please note that for 'change of mind' reasons, we cannot accept returns on the following:

  • Gift cards
  • Custom-ordered or personalized items
  • Items specified as non-returnable for hygiene reasons (e.g., roll-on products, clothing, and personal care goods).

This does not affect your statutory right to return any item (including sale items) that is defective or faulty within 6 months of delivery.

5. Specific Product Notes

  • LCD Screens: To prevent damage during installation, we strongly recommend that our LCD screens are installed by a qualified professional technician. Damage caused by improper installation is not covered under the 6-month warranty for manufacturing defects. If you believe an LCD screen was faulty upon arrival, providing an invoice from a technician can help expedite the assessment of your return claim.
  • Spare Parts: Spare parts products cannot be returned if they have been installed on a mobile phone and are found to be working after installation. This does not affect your rights if the part was defective upon arrival.

6. Exchanges
The fastest way to ensure you get what you want is to return the item you have following the process above. Once the return is accepted and processed, you can make a separate purchase for the new item.

7. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved based on the policy conditions. If approved, we will issue the refund to your original payment method within 5-7 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

8. Cancellation Policy
You can request to cancel your order by emailing us at sales@pmcjewellery.co.za.

  • Before Shipping: We can only guarantee cancellation if your order has not yet been shipped.
  • After Shipping: Once an order has shipped, it cannot be cancelled. If you wish to return the order, you must wait to receive it and then initiate a return through our portal. Such returns will be treated as 'Change of Mind' returns.

You can always contact us for any return questions at our help center.

Description

Delivery Process

Refunds & Returns