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AU Plug 4000W Electric Water Heater With Remote Control Adjustable Temperate(Black)

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Regular price R 2,049.00
Regular price Sale price R 2,049.00
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  • 6 months fault protection. We back all products with a 6 months guarantee.

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Description
Delivery Process
Refunds & Returns

1. With temperature display, it can display the water temperature in real time, and the operation is simple and convenient.
2. The body has touch screen buttons to adjust the temperature. The temperature range is 28-55 degrees Celsius, and the temperature can also be set remotely.
3. The inner tank is a cast aluminum heating element with memory function, fast heating, power saving, water saving, and stable performance.
4. The mini instant water heater is durable, wear-resistant and corrosion-resistant, and can be used for a long time.
5. The built-in chip monitors in real time, has anti-leakage protection, and supports power-on and power-off protection functions.
6. No preheating is required, water and electricity are separated for heating, safe and reliable, and safe to use.

Specification:
1. Material: PC, Copper
2. Voltage: 110-220V
3. Power: 110V: 3000W 220V: 4000W
4. Frequency: 50 - 60HZ
5. Remote control batteries: 2 AAA batteries (batteries not included)
6. Weight: about 1700 grams
7. Dimensions: about 24 x 13.5 x 6.5cm
8. Wire requirements: greater than or equal to 2.5 square meters of copper core wire
9. Air switch requirements: greater than or equal to 25A
10. Electric meter requirements: electronic electric meter is greater than or equal to 30A, mechanical electric meter is greater than or equal to 20A
11. Water pressure requirements: Tap water basically meets the requirements, if it is too small, a booster pump can be added.

Operation method:
1. Press and hold the power off button, it will automatically switch to the gear mode after 6 seconds, and then press and hold for 6 seconds to switch to the frequency conversion mode.
2. Advantages of the frequency conversion method: the machine only needs to set the temperature, and the system automatically changes the output power to the set temperature, making the operation more convenient and the setting more intuitive.
3. Advantages of the gear mode: there are 4 gears, and the fixed power of each gear is 1000/2000/3000/4000W, respectively P1/P2/P3/P4, 1~4 gears. The gears can be controlled by people, the system does not need to calculate the power, and the low gears can be used in spring, summer and autumn.
4. If the household wire is less than 2.5m square meter copper core specification, you can use gear mode, gear 1 to 3 can also meet the needs of ordinary washing, you can use low gear to control the power to prevent the wire from burning

✓ FREE SHIPPING - No shipping fees charged
✓ International Delivery - Ships from our overseas warehouse
✓ Processing Time - 1-3 days handling time
✓ Estimated Delivery - 6-13 business days total

How It Works:

  • Orders placed before 2:00 PM SAST (Monday-Friday) begin processing the same day
  • Orders after 2:00 PM or on weekends/holidays process the next business day
  • Delivered via private courier with SMS, email, and WhatsApp tracking updates
  • If courier cannot reach you, order may be sent to nearest PAXI collection point
  • Shipping insurance included in your product price

Customs & Duties Information:

Orders up to R2000:
✓ Delivered Duty Paid (DDP) - The price you see is the final price you pay
✓ We handle all import duties, taxes, and customs clearance fees
✓ No surprise charges upon delivery

Orders over R2000:
⚠️ You will be responsible for any import duties, taxes, and customs clearance fees upon delivery

Note: Your ID information may be required for customs clearance to ensure smooth delivery.

At PMC TechLife, we are committed to ensuring our customers are satisfied with their purchases. Our return policy is designed to be transparent, fair, and fully compliant with South African consumer protection laws, including the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA).

We offer distinct return processes based on the reason for your return. Please read the following sections carefully to understand your rights and the procedures for returning an item.

1. Your Right to Return Defective or Faulty Goods (6-Month Warranty)
In accordance with the Consumer Protection Act, if any product you receive is defective, faulty, unsafe, or of poor quality, you have 6 months from the date of delivery to return it. In such cases, you are entitled to a full refund, a replacement, or a repair of the item, at your choice. We will cover all costs associated with the return shipping for defective items.

To be eligible for a defective goods return:

  • The return must be logged within 6 months of delivery.
  • The item should be returned with all parts and original packaging where possible. We understand that discovering a defect may require opening the packaging or breaking a seal; returns for defective items will be accepted even if opened.
  • Our inspection must confirm the issue was a manufacturing defect and not caused by customer misuse, improper installation, or normal wear and tear.

2. Your Right to a 'Cooling-Off' Return (Change of Mind)
In line with the Electronic Communications and Transactions Act for online purchases, you have a 7-day 'cooling-off' period. If you change your mind or ordered incorrectly, you have 7 days from the date of delivery to request a return for a refund or exchange.

To be eligible for a 'change of mind' return:

  • The item must be in its original, as-new, and resalable condition, unworn and unused. 
  • The item must be returned in its original packaging, with all original tags and accessories included. You may open the packaging to inspect the item, but it must be returned undamaged.
  • The customer is responsible for the cost of return shipping.
  • Important: There are no handling or restocking fees for change-of-mind returns. You will be refunded the full purchase price, as the law grants you the right to cancel "without penalty."


3. How to Start a Return
To initiate any return, please follow these steps:

  1. Visit our dedicated returns portal: pmctechlife.returnscenter.com.
  2. Enter your order number and the email address used for the purchase.
  3. Follow the prompts to select the item(s) you wish to return and the reason for the return.

Once your request is submitted, we will review it. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting and receiving authorisation will not be accepted.

4. Exceptions & Non-Returnable Items
Please note that for 'change of mind' reasons, we cannot accept returns on the following:

  • Gift cards
  • Custom-ordered or personalized items
  • Items specified as non-returnable for hygiene reasons (e.g., roll-on products, clothing, and personal care goods).

This does not affect your statutory right to return any item (including sale items) that is defective or faulty within 6 months of delivery.

5. Specific Product Notes

  • LCD Screens: To prevent damage during installation, we strongly recommend that our LCD screens are installed by a qualified professional technician. Damage caused by improper installation is not covered under the 6-month warranty for manufacturing defects. If you believe an LCD screen was faulty upon arrival, providing an invoice from a technician can help expedite the assessment of your return claim.
  • Spare Parts: Spare parts products cannot be returned if they have been installed on a mobile phone and are found to be working after installation. This does not affect your rights if the part was defective upon arrival.

6. Exchanges
The fastest way to ensure you get what you want is to return the item you have following the process above. Once the return is accepted and processed, you can make a separate purchase for the new item.

7. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved based on the policy conditions. If approved, we will issue the refund to your original payment method within 5-7 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

8. Cancellation Policy
You can request to cancel your order by emailing us at sales@pmcjewellery.co.za.

  • Before Shipping: We can only guarantee cancellation if your order has not yet been shipped.
  • After Shipping: Once an order has shipped, it cannot be cancelled. If you wish to return the order, you must wait to receive it and then initiate a return through our portal. Such returns will be treated as 'Change of Mind' returns.

You can always contact us for any return questions at our help center.

Description

Delivery Process

Refunds & Returns

Customer Reviews

Based on 1 review
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H
Hlayisani Mabasa

The product is quality and arrived at the stipulated time. We are happy with our purchase