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Use the full Help Centre for detailed articles and the Contact page for order-specific support.
Use this page for the main ordering, payment, delivery, return and business-information routes. The searchable Help Centre is available at support.pmctechlife.co.za.
Ordering and payment
- Prices are shown in South African Rand.
- The payment methods available for an order are shown at checkout.
- Credit options are subject to the provider's approval and terms.
- Read the Payment Information page.
Shipping and delivery
- Standard shipping is included within South Africa.
- Orders are processed through our China and Hong Kong fulfilment partner network.
- Processing normally takes 1–3 business days.
- Average transit after dispatch is 5–10 business days.
- The selected shipping method, applicable estimate and duties treatment are confirmed at checkout.
- Read the Shipping Policy and Fulfilment Network page.
Tracking
Tracking is sent after the carrier accepts the parcel. Orders may also be viewed through the customer account portal.
Returns, refunds and warranties
- All returns require prior authorisation.
- Start a request through the Returns Centre.
- Do not send products to the administrative office.
- Change-of-mind return shipping is paid by the customer.
- PMC TechLife arranges reasonable return shipping for confirmed defects and fulfilment errors.
- Read the full Returns and Refunds Policy.
Contact support
- Email: sales@pmctechlife.co.za
- WhatsApp: +27 61 535 4910
- Hours: Monday to Friday, 09:00–17:00 SAST
Business identity
PMC Jewellery (Pty) Ltd, trading as PMC TechLife
Registration number: 2023/678946/07
Administrative office: 2 Heleza Boulevard, uMhlanga, KwaZulu-Natal, 4320, South Africa
Administrative office. This is not a walk-in retail store or returns address.
Last reviewed: 29 July 2026.