Motorcycle Modified Detachable Backrest Pad For Harley(JH-267)
Motorcycle Modified Detachable Backrest Pad For Harley(JH-267)
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Guaranteed Safe Checkout
Guaranteed Safe Checkout
1. Material: Leather + Sponge
2. The surface is made of high-quality materials that are waterproof, wear-resistant, and easy to clean.
3. Compact design, easy installation, and easy to clean and maintain.
4. The thick, soft cushion inside is ergonomically designed to provide flexible support and protection for your lower back, helping to reduce fatigue.
5. Dimensions: 285 x 200 mm
6. Weight: 580 g
7. For Harley models:
2014-2021 CVo Limited FLHTKSE
2018-2022 CVO Road Glide FLTRXSE
2022 CVO Road Glide Limitde FLTRKSE
2020-2022 CVO Tri Glide FLHTCUTGSE
2010-2012/2014-2022 Eiectra Glide Standard FLHT
2021 Eiectra Glide Revival
1997/1999-2019 Eiectra Glide Ultra Classic FLHTCU
1997/2010-2014/2017-2018 Eiectra Glide Police FLHTP
2010-2015 Eiectra Glide Ultra Limited FLHTK
2014 Eiectra Glide Fire / Rescue FLHT
2014 Eiectra Glide Ultra Classic Project Rushmore FLHTCU
2013 Eiectra Glide Eiectra Glide CVO Ultra Classic Anniversary FLHTCUSE8
2013 CVO Ultra Classic FLHTCUSE8
1997-2013 Eiectra Glide Classic FLHTC
2011-2013 Eiectra Glide Classic Fire / Rescue FLHTC
2008-2013 Eiectra Glide Ultra Classic Firefighter SE FLHTCU
2008-2013 Eiectra Glide Ultra Classic Peace Officer SE FLHTCU
1997-2013 Eiectra Glide Ultra Classic Shrine SE FLHTCU
2013 Eiectra Glide Ultra Limited 110th Anniversary FLHTK
2012 Eiectra Glide CVO Ultra Classic FLHTCUSE7
2011 Eiectra Glide CVO Ultra Classic FLHTCUSE6
1997-2011 Eiectra Glide Classic EFI FLHTCI
1997-2011 Eiectra Glide Ultra Classic EFI FLHTCUI
2010 Eiectra Glide CVO Ultra Classic FLHTCUSE5
2009 Eiectra Glide CVO Classic FLHTCSE
2009 Eiectra Glide CVO Ultra Classic FLHTCUSE4
1997-2009 Eiectra Glide EFI FLHTI
1997-2009 Eiectra Glide FLHT
1997-2009 Eiectra Glide Police EFI FLHTPI
2004-2008 Eiectra Glide Classic Screamin Eagle FLHTCSE
1997-1998/2003/2008 Eiectra Glide Ultra Classic Anniversary EFI FLHTCUI
2008 Eiectra Glide Ultra Classic Screamin Eagle Anniversary FLHTCUSE3
2008 Eiectra Glide Ultra Classic Screamin Eagle FLHTCUSE3
2005-2007/2005-2007 Eiectra Glide Police EFI w ABS FLHTPI
2002-2003 Eiectra Glide Ultra Classic Firefighter SE EFI FLHTCUI
2006-2007 Eiectra Glide Ultra Classic Peace Officer SE EFI FLHTCUI
2007 Eiectra Glide Ultra Classic Screamin Eagle FLHTCUSE2
2006 Eiectra Glide Ultra Classic Screamin Eagle FLHTCUSE
2005 Eiectra Glide Classic Firefighter SE FLHTC
1998-2005 Eiectra Glide Classic Shrine SE FLHTC
2003 Eiectra Glide Anniversary EFI FLHTI
2003 Eiectra Glide Anniversary FLHT
1997-1998/2003 Eiectra Glide Classic Anniversary EFI FLHTCI
2003 Eiectra Glide Classic Anniversary FLHTC
2002-2003 Eiectra Glide Classic Firefighter SE EFI FLHTCI
1997 Eiectra Glide Police Anniversary EFI FLHTPI
1997 Eiectra Glide Ultra Classic Shrine SE Anniversary EFI FLHTCUI
2015-2016 Eiectra Glide Low Ultra Classic FLHTCUL
2015 Eiectra Glide Low Ultra Limited FLHTKL
2015-2022 Freewheeler FLRT
2015-2022 Road Glide FLTRX
2020-2022 Road Glide Limited FLTRK 2022 Road Glide ST FLTRXST
2015-2022 Road Glide Special FLTRXS
2011-2020 Road Glide Ultra FLTRU
2011-2012/2015-2016 Road Glide CVO Ultra FLTRUSE
2013 Road Glide CVO Custom Anniversary FLTRXSE2
2013 Road Glide CVO Custom FLTRXSE2
2010-2013 Road Glide Custom FLTRX
1998-2013 Road Glide FLTR
2009 Road Glide CVO FLTRSE3
2008 Road Glide Anniversary FLTR
1998-2006 Road Glide EFI FLTRI
1998/2003 Road Glide Anniversary EFI FLTRI
2000-2001 Road Glide Screamin Eagle EFI FLTRSEI
1997-2022 Road King FLHR
2017-2022 Road King Special FLHRXS
2007-2020 Road King Classic FLHRC
1997-2000/2008-2014/2017 Road King Police FLHP
2014 Road King CVO FLHRSE6
2013 Road King CVO FLHRSE5
2014 Road King CVO Project Rushmore FLHRSE
2007-2014 Road King Fire / Rescue FLHR
2014 Road King Project Rushmore FLHR
2003-2014 Road King Shrine SE FLHR
1997/2003/2013 Road King Anniversary FLHR
2013 Road King CVO Anniversary FLHRSE5
2007-2008/2010-2013 Road King Firefighter SE FLHR
2007-2013 Road King Peace Office SE FLHR
2008-2011 Road King Police Escort FLHPE
2008 Road King Classic Anniversary FLHRC
2008 Road King Scremin Eagle Anniversary FLHRSE4
2008 Road King Screamin Eagle FLHRSE4
2004-2007 Road King Custom FLHRS
2007 Road King Fire / Rescue w/ ABS FLHR
1997-2007 Road King Police EFI FLHPI
2005-2007 Road King Police EFI w/ ABS FLHPI
1999-2007 Road King Police Escort EFI FLHPEI
2005-2007 Road King Police Escort EFI w/ ABS FLHPEI
2007 Road King Screamin Eagle FLHRSE3
1998-2006 Road King Classic EFI FLHRCI
2004-2006 Road King Custom EFI FLHRSI
1997-1998/2000-2006 Road King EFI FLHRI
2006 Road King Fire / Rescue EFI FLHRI 2002-2006 Road King Firefighter SE EFI FLHRI
2006 Road King Peace Office SE EFI FLHRI
1997/2003 Road King Anniversary EFI FLHRI
1998/2003 Road King Classic Anniversary EFI FLHRCI
2003 Road King Screamin Eagle Anniversary EFI FLHRSEI2
2003 Road King Screamin Eagle EFI FLHRSEI2
2002 Road King Screamin Eagle EFI FLHRSEI
2010/2013-2022 Street Glide CVO FLHXSE
2006-2022 Street Glide FLHX
2022 Street Glide ST FLHXST
2014-2022 Street Glide Special FLHXS
2018 Street Glide 115th Anniversary FLHX
2018 Street Glide 115th Anniversary Special FLHXS
2014 Street Glide Firefighter SE FLHX
2014 Street Glide Peace Officer SE FLHX
2014 Street Glide Project Rushmore FLHX
2014 Street Glide Shrine SE FLHX
2014 Special Project Rushmore FLHXS
2014 Street Glide Peace Officer SE FLHX
2012 Street Glide Street Glide CVO FLHXSE3
2011 Street Glide CVO FLHXSE2
2010-2011 Street Glide Trike FLHXXX
2008 Street Glide Anniversary FLHX
2006 Street Glide EFI FLHXI
2016-2022 Tri Glide Ultra FLHTCUTG
2018 Tri Glide Ultra Classic 115th Anniversary FLHTCUTG
2009-2015 Tri Glide Ultra Classic FLHTCUTG
2014 Tri Glide Ultra FLHTUTG
2014 Tri Glide Ultra Project Rushmore FLHTUTG
2013 Tri Glide Ultra Classic Anniversary FLHTCUTG
2014-2022 Ultra Limited FLHTK
2018 Ultra Limited 115th Anniversary FLHTK
2015 Ultra Limited Low FLHTK
2014 Ultra Limited Shrine SE FLHTK
2014 Ultra Limited Firefighter SE FLHTK
2014 Ultra Limited Peace Officer SE FLHTK
2014 Ultra Limited Project Rushmore FLHTK
2016-2020 Ultra Limited Low FLHTKL
✓ FREE SHIPPING - No shipping fees charged
✓ International Delivery - Ships from our overseas warehouse
✓ Processing Time - 1-3 days handling time
✓ Estimated Delivery - 6-13 business days total
How It Works:
- Orders placed before 2:00 PM SAST (Monday-Friday) begin processing the same day
- Orders after 2:00 PM or on weekends/holidays process the next business day
- Delivered via private courier with SMS, email, and WhatsApp tracking updates
- If courier cannot reach you, order may be sent to nearest PAXI collection point
- Shipping insurance included in your product price
Customs & Duties Information:
Orders up to R2000:
✓ Delivered Duty Paid (DDP) - The price you see is the final price you pay
✓ We handle all import duties, taxes, and customs clearance fees
✓ No surprise charges upon delivery
Orders over R2000:
⚠️ You will be responsible for any import duties, taxes, and customs clearance fees upon delivery
Note: Your ID information may be required for customs clearance to ensure smooth delivery.
At PMC TechLife, we are committed to ensuring our customers are satisfied with their purchases. Our return policy is designed to be transparent, fair, and fully compliant with South African consumer protection laws, including the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA).
We offer distinct return processes based on the reason for your return. Please read the following sections carefully to understand your rights and the procedures for returning an item.
1. Your Right to Return Defective or Faulty Goods (6-Month Warranty)
In accordance with the Consumer Protection Act, if any product you receive is defective, faulty, unsafe, or of poor quality, you have 6 months from the date of delivery to return it. In such cases, you are entitled to a full refund, a replacement, or a repair of the item, at your choice. We will cover all costs associated with the return shipping for defective items.
To be eligible for a defective goods return:
- The return must be logged within 6 months of delivery.
- The item should be returned with all parts and original packaging where possible. We understand that discovering a defect may require opening the packaging or breaking a seal; returns for defective items will be accepted even if opened.
- Our inspection must confirm the issue was a manufacturing defect and not caused by customer misuse, improper installation, or normal wear and tear.
2. Your Right to a 'Cooling-Off' Return (Change of Mind)
In line with the Electronic Communications and Transactions Act for online purchases, you have a 7-day 'cooling-off' period. If you change your mind or ordered incorrectly, you have 7 days from the date of delivery to request a return for a refund or exchange.
To be eligible for a 'change of mind' return:
- The item must be in its original, as-new, and resalable condition, unworn and unused.
- The item must be returned in its original packaging, with all original tags and accessories included. You may open the packaging to inspect the item, but it must be returned undamaged.
- The customer is responsible for the cost of return shipping.
- Important: There are no handling or restocking fees for change-of-mind returns. You will be refunded the full purchase price, as the law grants you the right to cancel "without penalty."
3. How to Start a Return
To initiate any return, please follow these steps:
- Visit our dedicated returns portal: pmctechlife.returnscenter.com.
- Enter your order number and the email address used for the purchase.
- Follow the prompts to select the item(s) you wish to return and the reason for the return.
Once your request is submitted, we will review it. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting and receiving authorisation will not be accepted.
4. Exceptions & Non-Returnable Items
Please note that for 'change of mind' reasons, we cannot accept returns on the following:
- Gift cards
- Custom-ordered or personalized items
- Items specified as non-returnable for hygiene reasons (e.g., roll-on products, clothing, and personal care goods).
This does not affect your statutory right to return any item (including sale items) that is defective or faulty within 6 months of delivery.
5. Specific Product Notes
- LCD Screens: To prevent damage during installation, we strongly recommend that our LCD screens are installed by a qualified professional technician. Damage caused by improper installation is not covered under the 6-month warranty for manufacturing defects. If you believe an LCD screen was faulty upon arrival, providing an invoice from a technician can help expedite the assessment of your return claim.
- Spare Parts: Spare parts products cannot be returned if they have been installed on a mobile phone and are found to be working after installation. This does not affect your rights if the part was defective upon arrival.
6. Exchanges
The fastest way to ensure you get what you want is to return the item you have following the process above. Once the return is accepted and processed, you can make a separate purchase for the new item.
7. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved based on the policy conditions. If approved, we will issue the refund to your original payment method within 5-7 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
8. Cancellation Policy
You can request to cancel your order by emailing us at sales@pmcjewellery.co.za.
- Before Shipping: We can only guarantee cancellation if your order has not yet been shipped.
- After Shipping: Once an order has shipped, it cannot be cancelled. If you wish to return the order, you must wait to receive it and then initiate a return through our portal. Such returns will be treated as 'Change of Mind' returns.
You can always contact us for any return questions at our help center.
Description
Description
1. Material: Leather + Sponge
2. The surface is made of high-quality materials that are waterproof, wear-resistant, and easy to clean.
3. Compact design, easy installation, and easy to clean and maintain.
4. The thick, soft cushion inside is ergonomically designed to provide flexible support and protection for your lower back, helping to reduce fatigue.
5. Dimensions: 285 x 200 mm
6. Weight: 580 g
7. For Harley models:
2014-2021 CVo Limited FLHTKSE
2018-2022 CVO Road Glide FLTRXSE
2022 CVO Road Glide Limitde FLTRKSE
2020-2022 CVO Tri Glide FLHTCUTGSE
2010-2012/2014-2022 Eiectra Glide Standard FLHT
2021 Eiectra Glide Revival
1997/1999-2019 Eiectra Glide Ultra Classic FLHTCU
1997/2010-2014/2017-2018 Eiectra Glide Police FLHTP
2010-2015 Eiectra Glide Ultra Limited FLHTK
2014 Eiectra Glide Fire / Rescue FLHT
2014 Eiectra Glide Ultra Classic Project Rushmore FLHTCU
2013 Eiectra Glide Eiectra Glide CVO Ultra Classic Anniversary FLHTCUSE8
2013 CVO Ultra Classic FLHTCUSE8
1997-2013 Eiectra Glide Classic FLHTC
2011-2013 Eiectra Glide Classic Fire / Rescue FLHTC
2008-2013 Eiectra Glide Ultra Classic Firefighter SE FLHTCU
2008-2013 Eiectra Glide Ultra Classic Peace Officer SE FLHTCU
1997-2013 Eiectra Glide Ultra Classic Shrine SE FLHTCU
2013 Eiectra Glide Ultra Limited 110th Anniversary FLHTK
2012 Eiectra Glide CVO Ultra Classic FLHTCUSE7
2011 Eiectra Glide CVO Ultra Classic FLHTCUSE6
1997-2011 Eiectra Glide Classic EFI FLHTCI
1997-2011 Eiectra Glide Ultra Classic EFI FLHTCUI
2010 Eiectra Glide CVO Ultra Classic FLHTCUSE5
2009 Eiectra Glide CVO Classic FLHTCSE
2009 Eiectra Glide CVO Ultra Classic FLHTCUSE4
1997-2009 Eiectra Glide EFI FLHTI
1997-2009 Eiectra Glide FLHT
1997-2009 Eiectra Glide Police EFI FLHTPI
2004-2008 Eiectra Glide Classic Screamin Eagle FLHTCSE
1997-1998/2003/2008 Eiectra Glide Ultra Classic Anniversary EFI FLHTCUI
2008 Eiectra Glide Ultra Classic Screamin Eagle Anniversary FLHTCUSE3
2008 Eiectra Glide Ultra Classic Screamin Eagle FLHTCUSE3
2005-2007/2005-2007 Eiectra Glide Police EFI w ABS FLHTPI
2002-2003 Eiectra Glide Ultra Classic Firefighter SE EFI FLHTCUI
2006-2007 Eiectra Glide Ultra Classic Peace Officer SE EFI FLHTCUI
2007 Eiectra Glide Ultra Classic Screamin Eagle FLHTCUSE2
2006 Eiectra Glide Ultra Classic Screamin Eagle FLHTCUSE
2005 Eiectra Glide Classic Firefighter SE FLHTC
1998-2005 Eiectra Glide Classic Shrine SE FLHTC
2003 Eiectra Glide Anniversary EFI FLHTI
2003 Eiectra Glide Anniversary FLHT
1997-1998/2003 Eiectra Glide Classic Anniversary EFI FLHTCI
2003 Eiectra Glide Classic Anniversary FLHTC
2002-2003 Eiectra Glide Classic Firefighter SE EFI FLHTCI
1997 Eiectra Glide Police Anniversary EFI FLHTPI
1997 Eiectra Glide Ultra Classic Shrine SE Anniversary EFI FLHTCUI
2015-2016 Eiectra Glide Low Ultra Classic FLHTCUL
2015 Eiectra Glide Low Ultra Limited FLHTKL
2015-2022 Freewheeler FLRT
2015-2022 Road Glide FLTRX
2020-2022 Road Glide Limited FLTRK 2022 Road Glide ST FLTRXST
2015-2022 Road Glide Special FLTRXS
2011-2020 Road Glide Ultra FLTRU
2011-2012/2015-2016 Road Glide CVO Ultra FLTRUSE
2013 Road Glide CVO Custom Anniversary FLTRXSE2
2013 Road Glide CVO Custom FLTRXSE2
2010-2013 Road Glide Custom FLTRX
1998-2013 Road Glide FLTR
2009 Road Glide CVO FLTRSE3
2008 Road Glide Anniversary FLTR
1998-2006 Road Glide EFI FLTRI
1998/2003 Road Glide Anniversary EFI FLTRI
2000-2001 Road Glide Screamin Eagle EFI FLTRSEI
1997-2022 Road King FLHR
2017-2022 Road King Special FLHRXS
2007-2020 Road King Classic FLHRC
1997-2000/2008-2014/2017 Road King Police FLHP
2014 Road King CVO FLHRSE6
2013 Road King CVO FLHRSE5
2014 Road King CVO Project Rushmore FLHRSE
2007-2014 Road King Fire / Rescue FLHR
2014 Road King Project Rushmore FLHR
2003-2014 Road King Shrine SE FLHR
1997/2003/2013 Road King Anniversary FLHR
2013 Road King CVO Anniversary FLHRSE5
2007-2008/2010-2013 Road King Firefighter SE FLHR
2007-2013 Road King Peace Office SE FLHR
2008-2011 Road King Police Escort FLHPE
2008 Road King Classic Anniversary FLHRC
2008 Road King Scremin Eagle Anniversary FLHRSE4
2008 Road King Screamin Eagle FLHRSE4
2004-2007 Road King Custom FLHRS
2007 Road King Fire / Rescue w/ ABS FLHR
1997-2007 Road King Police EFI FLHPI
2005-2007 Road King Police EFI w/ ABS FLHPI
1999-2007 Road King Police Escort EFI FLHPEI
2005-2007 Road King Police Escort EFI w/ ABS FLHPEI
2007 Road King Screamin Eagle FLHRSE3
1998-2006 Road King Classic EFI FLHRCI
2004-2006 Road King Custom EFI FLHRSI
1997-1998/2000-2006 Road King EFI FLHRI
2006 Road King Fire / Rescue EFI FLHRI 2002-2006 Road King Firefighter SE EFI FLHRI
2006 Road King Peace Office SE EFI FLHRI
1997/2003 Road King Anniversary EFI FLHRI
1998/2003 Road King Classic Anniversary EFI FLHRCI
2003 Road King Screamin Eagle Anniversary EFI FLHRSEI2
2003 Road King Screamin Eagle EFI FLHRSEI2
2002 Road King Screamin Eagle EFI FLHRSEI
2010/2013-2022 Street Glide CVO FLHXSE
2006-2022 Street Glide FLHX
2022 Street Glide ST FLHXST
2014-2022 Street Glide Special FLHXS
2018 Street Glide 115th Anniversary FLHX
2018 Street Glide 115th Anniversary Special FLHXS
2014 Street Glide Firefighter SE FLHX
2014 Street Glide Peace Officer SE FLHX
2014 Street Glide Project Rushmore FLHX
2014 Street Glide Shrine SE FLHX
2014 Special Project Rushmore FLHXS
2014 Street Glide Peace Officer SE FLHX
2012 Street Glide Street Glide CVO FLHXSE3
2011 Street Glide CVO FLHXSE2
2010-2011 Street Glide Trike FLHXXX
2008 Street Glide Anniversary FLHX
2006 Street Glide EFI FLHXI
2016-2022 Tri Glide Ultra FLHTCUTG
2018 Tri Glide Ultra Classic 115th Anniversary FLHTCUTG
2009-2015 Tri Glide Ultra Classic FLHTCUTG
2014 Tri Glide Ultra FLHTUTG
2014 Tri Glide Ultra Project Rushmore FLHTUTG
2013 Tri Glide Ultra Classic Anniversary FLHTCUTG
2014-2022 Ultra Limited FLHTK
2018 Ultra Limited 115th Anniversary FLHTK
2015 Ultra Limited Low FLHTK
2014 Ultra Limited Shrine SE FLHTK
2014 Ultra Limited Firefighter SE FLHTK
2014 Ultra Limited Peace Officer SE FLHTK
2014 Ultra Limited Project Rushmore FLHTK
2016-2020 Ultra Limited Low FLHTKL
Delivery Process
Delivery Process
✓ FREE SHIPPING - No shipping fees charged
✓ International Delivery - Ships from our overseas warehouse
✓ Processing Time - 1-3 days handling time
✓ Estimated Delivery - 6-13 business days total
How It Works:
- Orders placed before 2:00 PM SAST (Monday-Friday) begin processing the same day
- Orders after 2:00 PM or on weekends/holidays process the next business day
- Delivered via private courier with SMS, email, and WhatsApp tracking updates
- If courier cannot reach you, order may be sent to nearest PAXI collection point
- Shipping insurance included in your product price
Customs & Duties Information:
Orders up to R2000:
✓ Delivered Duty Paid (DDP) - The price you see is the final price you pay
✓ We handle all import duties, taxes, and customs clearance fees
✓ No surprise charges upon delivery
Orders over R2000:
⚠️ You will be responsible for any import duties, taxes, and customs clearance fees upon delivery
Note: Your ID information may be required for customs clearance to ensure smooth delivery.
Refunds & Returns
Refunds & Returns
At PMC TechLife, we are committed to ensuring our customers are satisfied with their purchases. Our return policy is designed to be transparent, fair, and fully compliant with South African consumer protection laws, including the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA).
We offer distinct return processes based on the reason for your return. Please read the following sections carefully to understand your rights and the procedures for returning an item.
1. Your Right to Return Defective or Faulty Goods (6-Month Warranty)
In accordance with the Consumer Protection Act, if any product you receive is defective, faulty, unsafe, or of poor quality, you have 6 months from the date of delivery to return it. In such cases, you are entitled to a full refund, a replacement, or a repair of the item, at your choice. We will cover all costs associated with the return shipping for defective items.
To be eligible for a defective goods return:
- The return must be logged within 6 months of delivery.
- The item should be returned with all parts and original packaging where possible. We understand that discovering a defect may require opening the packaging or breaking a seal; returns for defective items will be accepted even if opened.
- Our inspection must confirm the issue was a manufacturing defect and not caused by customer misuse, improper installation, or normal wear and tear.
2. Your Right to a 'Cooling-Off' Return (Change of Mind)
In line with the Electronic Communications and Transactions Act for online purchases, you have a 7-day 'cooling-off' period. If you change your mind or ordered incorrectly, you have 7 days from the date of delivery to request a return for a refund or exchange.
To be eligible for a 'change of mind' return:
- The item must be in its original, as-new, and resalable condition, unworn and unused.
- The item must be returned in its original packaging, with all original tags and accessories included. You may open the packaging to inspect the item, but it must be returned undamaged.
- The customer is responsible for the cost of return shipping.
- Important: There are no handling or restocking fees for change-of-mind returns. You will be refunded the full purchase price, as the law grants you the right to cancel "without penalty."
3. How to Start a Return
To initiate any return, please follow these steps:
- Visit our dedicated returns portal: pmctechlife.returnscenter.com.
- Enter your order number and the email address used for the purchase.
- Follow the prompts to select the item(s) you wish to return and the reason for the return.
Once your request is submitted, we will review it. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting and receiving authorisation will not be accepted.
4. Exceptions & Non-Returnable Items
Please note that for 'change of mind' reasons, we cannot accept returns on the following:
- Gift cards
- Custom-ordered or personalized items
- Items specified as non-returnable for hygiene reasons (e.g., roll-on products, clothing, and personal care goods).
This does not affect your statutory right to return any item (including sale items) that is defective or faulty within 6 months of delivery.
5. Specific Product Notes
- LCD Screens: To prevent damage during installation, we strongly recommend that our LCD screens are installed by a qualified professional technician. Damage caused by improper installation is not covered under the 6-month warranty for manufacturing defects. If you believe an LCD screen was faulty upon arrival, providing an invoice from a technician can help expedite the assessment of your return claim.
- Spare Parts: Spare parts products cannot be returned if they have been installed on a mobile phone and are found to be working after installation. This does not affect your rights if the part was defective upon arrival.
6. Exchanges
The fastest way to ensure you get what you want is to return the item you have following the process above. Once the return is accepted and processed, you can make a separate purchase for the new item.
7. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved based on the policy conditions. If approved, we will issue the refund to your original payment method within 5-7 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
8. Cancellation Policy
You can request to cancel your order by emailing us at sales@pmcjewellery.co.za.
- Before Shipping: We can only guarantee cancellation if your order has not yet been shipped.
- After Shipping: Once an order has shipped, it cannot be cancelled. If you wish to return the order, you must wait to receive it and then initiate a return through our portal. Such returns will be treated as 'Change of Mind' returns.
You can always contact us for any return questions at our help center.
